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Service Solutions
Service Scheduling
Week-at-a-Glance
Graphical Dispatch Board
This
expanded view of service calls provides dispatchers with a better way to
manage technicians’ time and schedule more efficiently. Result in increased
billable time per technician and improved customer satisfaction.
Microsoft
MapPoint integration
The
integration to Microsoft MapPoint helps technicians get to their customers
on time. Increase customer service level and reduce unbillable time.
Web
Time and Expense Entry Screens
Employees
in remote locations will experience faster navigation through time and
expense entry screens and easier data entry. Accounting and finance will save time on
processing time and expense transactions
Payroll
Integration
Service
Call fields have been added to the Advanced Timesheet entry screen so that
time billed on service calls can be sent automatically to Advanced Payroll
from Service Contracts. Thus reduce errors and save time for Payroll
managers.
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