FOCUSED ON CLIENT SUCCESS
|
|
||
|
Why Should You Choose Enterprise Information Systems? Unique Approach We have developed a unique consulting approach, which allows us to be very successful at implementing ERP systems. We believe that a documented implementation plan, frequent and open communication during the implementation process, and written detailed procedures are all critical elements of a successful implementation of accounting software. We have worked to standardize our approach to implementing new accounting systems to ensure that all of the proper steps are followed. This approach has allowed our clients to quickly become proficient with their new system. We exercise a great deal of care in selecting clients to work with and are completely committed to helping them achieve their long-term technology objectives. Experience Our consulting staff has extensive experience in consulting, financial and operations management, giving them the ability to understand your concerns and needs from your perspective. Our consulting staff holds certifications from Microsoft and SAP.Training We feel effective hands-on training is the fastest, most economical way to come up to speed on an accounting software package. We conduct hands-on training sessions at both beginning and advanced levels. We typically provide training in four-hour sessions, thereby allowing participants to better retain the new information they have heard.Support
Our consultants take great pride in
the level of our support to clients, both in terms of
response time and knowledge of the software package. With
each new client, we initiate a proactive contact plan where
the primary consultant assigned to each user has the
responsibility to proactively contact the user on a
predetermined time interval. We have found this approach to
be an effective means of ensuring users continue to remain
satisfied and productive with their ERP software. Once the system is implemented,
there are various levels of ongoing support you may need. As
a firm, we have a good understanding of your business and
have shown the necessary commitment level to support your
organization. We pride ourselves on the level of our
support, both in terms of response time and knowledge.
We also conduct an annual systems
review for our clients. With this review, we examine their
use of the system and recommend ways to improve their
operations through new or under-utilized features. They
receive a written report of our findings and
recommendations. |
|||
|
|
|
|
